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Contact

Contact details

Houtpellets-Online.EU (J.G. van Dooren B.V.)
Achter de Watertoren 11
2182 DV Hillegom
[email protected]
T : +31 252 241251
KVK 28106065
VAT-NO 8102.15.536.B.01

Deliveries

Public holidays spring 2022

With the broken weeks coming up, we would like to inform you well and clearly about our services during this period.

That way you won’t have any surprises and you’ll know exactly what to expect. Pretty convenient.

Transport

There will be no services on April 18 due to Easter Monday.
There will be no services on April 27 due to King’s Day.
There will be no services on May 26 due to Ascension.
There will be no services on June 6 due to Whit Monday.

Therefore, no shipments will be picked up and/or delivered on these days.

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We deliver wood pellets only in the Netherlands, as of 12-10-2021 we no longer deliver pallet shipments in Belgium due to high pressure on the transport network. Pellet baskets can be delivered throughout Europe for an additional charge. Do you live outside the Netherlands or Belgium and are you interested in a pellet basket (we do still deliver pellet baskets in Belgium)? Please contact us at the above email address. Orders within the Netherlands ordered today (paid with iDeal) before 15.00 hours will be delivered the next working day. For orders in Belgium, we apply a delivery time of 48 hours (No weekend delivery). Invoice orders must be paid before delivery. Our pellet baskets are always shipped by parcel service in combination with a free bag of pellets. You will receive a tracking code from the parcel service after ordering and paying. So you can track your package yourself. Pallet deliveries are made by truck. Our carrier will notify you by email regarding the ETA (expected arrival time) of the order. The shipment will be delivered to you by truck with a tailgate. You can specify in the order where the pellets can be put down. The driver will deposit the pellets at the desired location (e.g. at or in your barn) provided it is easily accessible with a pallet truck.

Takeaway discount

Would you like to pick up your shipment in Hillegom? This can only be done by appointment using the contact form below. We can then start picking the order in time and make sure your order is ready at the time of pickup. This will save you unnecessary waiting time. We do not have PIN capabilities.

Warm greetings,

Team Houtpellets-Online.EU